Privacy Policy

SECTION 1 – FOREWORD

The purpose of these general conditions of sale is to define the conditions under which the company VERODAV GROUP (whose registered office is at 21 rue de Cherbourg, 67100 Strasbourg and whose file number is office 301) offers and sells its products to its customers, i.e. any trade of natural persons and adults on the online shop VERODAV SHOP. All orders placed on the website are subject to these general conditions of sale. VERODAV SHOP reserves the right to adapt or modify the general conditions of sale at any time. The version applicable to each transaction is the one displayed online on the https://www.verodav-shop.com website at the time the order is placed.

 

SECTION 2 – ACCEPTANCE OF THE TERMS AND CONDITIONS

When placing an order, the Customer acknowledges having read these general terms and conditions of sale and expressly declares that he/she accepts them without reservation. These general terms and conditions of sale apply to the contractual relationship between VERODAV SHOP and its customers, and both parties accept them without reservation.

SECTION 3 – CUSTOMER

The Customer declares to be a natural person who is at least 18 years old, legally competent or in possession of a parental authorisation allowing him/her to place an order on the https://www.verodav-shop.com website. When registering the customer’s personal data in the “My Account” section, the customer must ensure that the mandatory data provided by him/her are correct and complete. VERODAV SHOP cannot be held responsible for undeliverable products if the address of the recipient is incorrect. VERODAV SHOP reserves the right to cancel any order if the customer’s IP address is in a different country from the billing and/or delivery address. The customer declares that the purchase of these products is not directly related to his/her professional activity and that the purchase of these products is reserved for his/her personal use.

SECTION 4 – ORDER

Orders placed on the https://www.verodav-shop.com website must follow a procedure established by VERODAV SHOP, which is a sequence of steps that the Customer must strictly follow in order to validate his/her order. Before final confirmation of the order, the Customer will have the opportunity to check the details of the order and the total price and correct any errors, in particular regarding the delivery address, before confirming the order as accepted. Any order confirmed by the Customer constitutes a contract of sale and acknowledges these Terms and Conditions.
VERODAV SHOP will reject any Customer order if the Customer does not agree to pay for the previous order or violates the terms of this Agreement. In this case, VERODAV SHOP will inform the customer by email. VERODAV SHOP reserves the right not to process the order if the customer does not cooperate with VERODAV SHOP to correct errors or items that violate these terms and conditions. VERODAV SHOP undertakes to send a confirmation email with a summary of the order (product, price, quantity, discount, etc.) to the email address provided when the order was placed. To this end, the customer formally accepts that VERODAV SHOP uses electronic mail to confirm the content of the order. 

We reserve the right to remove products from this website at any time and to replace or amend any content or information on this website. Although we will always endeavour to fulfil all orders, exceptional circumstances may arise, such as a manufacturing or stock problem or a payment incident, which may require us to decline to process an order after we have sent you an order confirmation. We reserve this right at all times. In this case, if payment has already been made, we will refund all sums paid, including delivery charges, as soon as possible, using the same means of payment that you used for the transaction. In any event, this refund will not be at any cost to you.
We will not be liable to you or to any third party for the removal of any product from this website, the removal or alteration of any material or content contained therein, or for the failure to process any order in the above circumstances after dispatch of the Dispatch Confirmation.

SECTION 5 – PRICE

Prices are quoted in Euros per unit of Product, inclusive of all taxes but exclusive of handling, shipping and delivery charges as described in the Delivery article. VERODAV SHOP reserves the right to change prices at any time. However, the Products will be invoiced at the price in force at the time of registration of the order.

SECTION 6 – PAYMENT METHODS

Internet users can place orders on this website https://www.verodav-shop.com and pay by credit card (Visa, MasterCard, American Express, etc…). Credit card payments are made via secure transactions provided by the service provider Paypal. The publisher of this website has no access to the data related to the user’s payment method. Pay directly to the bank.

SECTION 7 – SHIPPING

Orders are shipped worldwide by delivery companies. The delivery time is 2 to 8 working days, depending on the country where you live. VERODAV SHOP will inform the buyer of the parcel number when confirming the shipment. You can then track the package on the shipping company’s website. Unless otherwise specified in the box provided at the time of order, the product will be shipped to the billing address. If the delivery is delayed by the carrier, the user is not entitled to compensation. In addition, in the event of anomalies (damage, opening, etc.), upon receipt of the goods, the User must file a claim with the carrier by registered mail within 2 working days, a copy of which will be sent to VERODAV SHOP. If the user is present at the time of delivery, he must inform the carrier of his reservation. These delivery problems must be solved by the carrier and VERODAV SHOP is not responsible for them. VERODAV SHOP is not responsible if customs duties are incurred in the country of delivery. Defects or delays in delivery of 8 working days or more must be notified to us. If the customer provides an incorrect delivery address, the new delivery will be charged in addition to the order. For deliveries with paid shipping costs, new shipments will be invoiced.

Customers have the option to be refunded the amount of the order minus the actual shipping costs.

SECTION 8 – RETRACTIONS AND REFUNDS

The customer exercises the right of withdrawal or pays a fine in case of deterioration of the product if the supplier is responsible for it, except for the cost of return from the delivery of the order and the cost of return by returning the new product (unopened and / or unused) exercised. Deadline of 2 days after receipt to make you. If the deadline of 2 days expires on a Saturday, Sunday or public holiday, it will be extended until the next working day. Items returned by incomplete or damaged buyers will not be accepted. Refunds will be made within a maximum of 30 days of receipt of the products by the company VERODAV SHOP. Refunds will be made using the same payment method you chose when placing your order.
We will thoroughly examine the returned product and inform you by email within a reasonable period of time whether the product can be exchanged or whether you are entitled to a refund (if applicable). We will refund or exchange the Product as soon as possible and in any event within 14 days of the date on which we confirm to you by email that you are entitled to a refund or exchange of the Product concerned.

SECTION 9 – CUSTOMER SERVICE

For further information, suggestions or questions, please email us at: info@verodavgroup.com.

SECTION 10 – LIMITED LIABILITY 

VERODAV SHOP has only one obligation in the online sales process. We are not liable for any damages resulting from the use of the Internet network, such as loss of data, intrusion, viruses, interruption of service or other involuntary problems. VERODAV SHOP cannot be held responsible for the photos, texts or characteristics describing the product, as these are not contractual. In all cases, the liability of VERODAV SHOP for the sale of goods to the buyer is limited to the amount paid by the buyer.

SECTION 11 – APPLICABLE LEGISLATION

These Terms shall be governed by French law, without regard to its conflict of law provisions. You agree that any dispute arising out of your use of the https://www.verodav-shop.com website or these Terms shall be submitted exclusively to the French courts and expressly submit to the jurisdiction of such courts for the purposes of such proceedings.

SECTION 12 – LEGAL INFORMATION

The information collected by VERODAV SHOP is essential for the processing and delivery of orders and must be transmitted for the purposes of distance selling. This information may be disclosed in whole or in part to the service provider of VERODAV SHOP involved in the execution of the order. Insufficient information will invalidate the order. You have the right to access, modify, refuse and delete the data concerning you. Furthermore, VERODAV SHOP undertakes not to disclose any customer information to third parties, either free of charge or for a fee.

SECTION 13 – PARTIAL NULLITY

In the event of the annulment of a particular clause of the Terms and Conditions of Sale, the others shall remain valid. The annulled clause will be replaced in accordance with the legal procedure.

ARTICLE 14 – LINKS ON OUR WEBSITE

Where our website contains links to other websites and third party data, these links are provided for information purposes only and we have no control over the content or data on these websites. Accordingly, we disclaim any responsibility for any loss or damage arising from the use of such links.

 
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